Privacy policy
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Privacy Policy
Last Updated: April 23, 2026
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Daily Botanical Moments ("Company") complies with the Act on the Protection of Personal Information (APPI) and other applicable laws and regulations, and handles customers' personal information appropriately.
This Policy is established pursuant to Article 10 of the Terms of Service and sets forth the handling of personal information in connection with the Service. This Policy constitutes part of the Terms of Service.
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1. Information We Collect
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The Company may collect the following information:
■ Information provided directly by the customer
- Name, email address, phone number, address
- Payment information (credit card number, etc.)
- Order details, inquiry contents
- Information provided for identity verification (identification documents, etc., when requested pursuant to Article 12 of the Terms of Service)
■ Information collected automatically
- IP address, browser type, operating system
- Access logs, pages viewed, referring URLs
- Cookies, device information
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2. Purposes of Use
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The Company uses collected information for the following purposes:
(a) Processing orders, shipment, and delivery status notifications
(b) Responding to inquiries
(c) Operation, improvement, and analysis of the Service
(d) Detection and prevention of fraudulent transactions (including order screening and identity verification; Terms of Service, Article 12)
(e) Compliance with legal obligations
(f) Marketing with customer consent (opt-out available at any time)
(g) Recording and retention of order and account information for fraud prevention purposes (including IP addresses, email addresses, physical addresses, order history, etc.; Terms of Service, Articles 12 and 13)
(h) Sending important notifications regarding the Service (including changes to the Terms of Service, order status, and account-related notices; Terms of Service, Article 18)
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3. Disclosure to Third Parties
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The Company may disclose customer information in the following cases:
■ Disclosure to shipping partners
For product delivery, the customer's name, address, and phone number may be provided to logistics companies.
Location of recipients: Partner companies located within Japan.
Information provided: Name, shipping address, phone number
Purpose: Shipment and delivery only
Restrictions: Use for purposes other than delivery is prohibited
* For information regarding personal data protection laws in China (including the Personal Information Protection Law of the People's Republic of China), please refer to the website of Japan's Personal Information Protection Commission.
■ Disclosure to Shopify
The Service is operated on a platform provided by Shopify. Shopify may collect and process customer information.
Shopify Privacy Policy: https://www.shopify.com/legal/privacy
■ Disclosure to payment service providers
Payment information is provided to payment service providers for payment processing.
■ Disclosure required by law
When required by law or when necessary to prevent fraudulent activities.
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4. Use of Cookies
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The Company uses cookies for operation and improvement of the Service. Customers may disable cookies through browser settings; however, some features may become unavailable.
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5. Security Measures
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The Company takes reasonable security measures to prevent leakage, loss, or damage of personal information. However, complete security of Internet transmissions cannot be guaranteed.
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6. Retention Period
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The Company retains customer information for the period necessary to fulfill the purposes of use or as required by applicable laws.
Information may be retained after account suspension for fraud prevention purposes (Terms of Service, Articles 12 and 13).
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7. Customer Rights
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Customers have the right under the APPI to request disclosure, correction, deletion, or suspension of use of their personal information held by the Company.
However, information retained for fraud prevention purposes (Section 2(g) and Section 6) may not be deleted or suspended to the extent permitted by law.
For requests, please contact:
Daily_Botanical_Moments@outlook.com
The Company will respond within a reasonable period after verifying identity.
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8. Children's Privacy
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The Company does not intentionally collect personal information from individuals under 18 years of age. If such information is identified, it will be promptly deleted.
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9. Changes to This Policy
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The Company may update this Policy from time to time. Changes become effective upon posting on the website.
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10. Contact Us
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For inquiries regarding personal information:
Daily_Botanical_Moments@outlook.com
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